How it works

We work with nursing homes to identify residents who need a little joy, and these residents choose a gift or experience. When you pay it forward, you will be purchasing a gift or experience to fulfil the most urgent resident requests.

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Pay forward an amount of your choice

Gift icon
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Your payment goes towards a gift or experience

Aged care resident receiving a gift
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Your gift is sent to a nursing home resident

Frequently asked questions

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Yes. If you choose to browse by resident, you can browse by gift or experience specifically for the aged care resident of your choice.

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When you pay it forward, you are contributing to the purchase of gifts or experiences for aged care residents with the most urgent requests.

Factors that are considered when determining the urgency of residents gift requests are the individual’s age, overall state of health and how long they have been waiting to have a gift/experience paid forward.

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If you pay forward a money contribution (eg. choose an amount to pay forward, rather than a specific resident) you will not see exactly which resident the gift has gone to. However, if you subscribe to our email we will keep you updated on the recent gifts paid forward.

However, if you purchase a gift or experience for an aged care resident in full via their profile - which can be accessed through browse by resident button - you will have an opportunity to write a short message to that particular aged care resident which will be handwritten on a card when they receive your gift or experience purchase. 

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Connect the 40% is currently in the process of becoming a not-for-profit. The decision to launch before securing NFP status was made due to the impact of isolation and loneliness on the Australian aged care population throughout the Covid-19 pandemic. Connect the 40% however does operate as if we are a NFP, and have set-up a separate account to ensure we can pay forward all gifts to residents in need.

Connect the 40% continues to run thanks to the kindness of the general public, and the support/backing from our Founder, and our extended team members (from our parents company) that volunteer their time to ensure that gifts are delivered and experiences are fulfilled.

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Unfortunately not at this stage. However we will update this section should things change over the next few months.

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Yes. If you choose to browse by resident, you can purchase a gift or experience specifically for the aged care resident of your choice.